Client

The Client

Client

A Switzerland-based investment bank offering financial and advisory services to global customers while acting as a financial intermediary to facilitate employment opportunities and economic growth.

Requirement

Requirement

Streamline the labor-intensive OTC cash product settlement process to reduce processing time, ensure compliance with currency cut-offs, and improve operational efficiency while minimizing errors and quality gaps.

Requirement
solution

Solution

Solution

We implemented a lean Roboworx automation solution that seamlessly integrated into the bank's OTC settlement workflow. The solution automated key activities such as cash flow affirmation, reconciliation, settlement instruction review, and payment releases, ensuring efficiency, accuracy, and compliance.

Outcome

Outcome
  • 454 hours saved monthly.
  • 3 FTEs saved.
  • Streamlined workflows improving operational accuracy.
outcome
Financial Services
Finencial

Resource-Intensive Processing: Processing 3000 daily cash flows required substantial time, with users spending 3–9 minutes per transaction, depending on complexity.

Compliance Challenges: Strict adherence to currency cut-offs led to quality gaps and financial risks.

Reputational Risk: Processing delays and errors jeopardized the bank’s credibility and financial health.

High Operational Costs: The manual settlement process consumed significant time and resources, impacting productivity and profitability.

Customized Roboworx Automation: Roboworx automated key settlement activities, such as cash flow reconciliation and payment releases, while ensuring compliance with all critical business rules.

Machine Learning Integration:The solution utilized machine learning components to streamline data extraction and email comparison tasks with high accuracy.

Minimally Invasive Deployment: The automation was designed for non-disruptive integration into existing workflows, ensuring ease of adoption and continuity.

Error Reduction and Task Prioritization: Automation minimized manual errors, optimized task prioritization, and improved decision-making efficiency.

  • 454 hours saved monthly, freeing resources for strategic initiatives.
  • 3 FTEs saved, reducing labor costs.
  • Improved accuracy and compliance, minimizing financial risks and enhancing credibility.
  • Streamlined workflows, reducing inter-system navigation and email management complexities.
  • Enhanced user experience, boosting employee productivity and satisfaction.
  • Error-free settlements, ensuring timely payment releases and improved financial health.
CASE STUDY

The future of work is
automated and AI-driven

Stay updated with the latest in AI and automation technologies.

Swiss Investment Bank
Automation Saves 454 Hours Monthly and Improves User Experience in OTC Settlements
Explore
Competitive Intelligence (CI) Solution
Real-time Market Insights Deliver 75% TCO Reduction and 50% Performance Improvement
Explore
Large Multinational Payment Gateway
Automated Email Migration Boosts Productivity by 40% and Cuts Manual Effort by 75%
Explore
Cable & Home Internet Service Provider
Streamlined billing processes save 80% FTEs for global cable provider
Explore
US-Based Cable Company
Rapid Call Data Extraction Saves 3.75 FTEs for Leading Cable Company
Explore
Global Broadcasting & Cable Company
95% Chat Automation and 40% AHT Reduction for the World's Largest Broadcasting Company
Explore
Multinational Computer Technology Company
95% Checkpoints Automated, 72% AHT Improvement, 0% Error Rate
Explore
B2B Computer Products Company
Automated Portfolio Management Saves 960 Monthly Hours and Eliminates Errors
Explore
Computer Manufacturer & Reseller
Automated Database Management Saves 60% Effort and Boosts Marketing Efficiency
Explore
Computer Manufacturer & Reseller
Automated Product Swapping Reduces Human Effort by 90%
Explore
US-Based Technology Pioneer
Automation Reduces Human Effort by 75% and Saves 7 FTEs in Project Support & Tracking
Explore